Tali questions
Questions? We have answers.
Still stuck? Message us on WhatsApp at +1 246 240 7316 or email hello@talicaribbean.com.
Getting started
Do I need a new app?
No. You use Tali in WhatsApp, the app you already have. You can also add the Tali app to your home screen for your totals and statements.
How do I sign up?
Tap Start free on this page, or send "Hi" to Tali on WhatsApp at +1 246 240 7316.
What do I need to start?
Your WhatsApp number and about five minutes to add your business name, what you sell and your prices.
Is the first week really free?
Yes. You get 7 days of everything in Tali Pro, free.
Do I need a card to start?
No. Add a card only if you want to keep going after your free week.
Using Tali
How do I record a sale?
Send what you sold, how much and how you were paid, like 2 cakes 180 cash. Check the card and tap Confirm.
Can I send a voice note instead?
Yes. Say it the way you would tell a friend and Tali writes it down for you.
How do I record an expense?
Add the word expense, like flour 25 expense.
What if Tali gets something wrong?
Nothing is saved until you tap Confirm. Tap Edit to fix it, or change it later in the app.
How do bookings work?
Share your booking link. Customers pick a service and a time, you accept, and Tali confirms and reminds them.
Do my customers need an app?
No. They get receipts, quotes and booking messages on WhatsApp, and book through your link in any browser.
Can I send receipts, quotes and invoices?
Yes, on WhatsApp, with your business name and logo on them.
How do I get my monthly statement?
Send statement to Tali on WhatsApp, or open Your statements in the app.
Which currencies can I use?
US dollars, Barbados dollars or EC dollars. Tali converts anything recorded in one of the others.
Can I put Tali on my phone's home screen?
Yes. On iPhone use Safari, tap Share, then Add to Home Screen. On Android use Chrome and tap Install.
Plans and payment
How much does Tali cost?
Tali Pro is US$9.99 a month, or US$99.00 a year (two months free), after your free week.
What happens after my free week?
Add a card to keep recording. If you do not, your records stay safe and you can still read them.
How do I pay?
By card, through our secure payment partner, inside the Tali app.
Can I switch between monthly and yearly?
Yes. Message us on WhatsApp at +1 246 240 7316 or email hello@talicaribbean.com and we will help you switch.
How do I cancel?
You can cancel any time. Message us on WhatsApp at +1 246 240 7316 if you need a hand.
When are Tali Business and Tali Personal coming?
Soon. Tap Notify me on the Pricing page and we will tell you first.
See pricingYour records
Who can see my records?
Only you. If you joined through a programme, it sees only what you agreed to share with it.
Does Tali hold my money?
No. Tali never holds or moves money. It keeps the record of it.
What happens to my records if I stop paying?
They stay readable for 12 months, and you can ask for a copy. Come back within that time and everything is as you left it.
What if I change my phone number?
Message us on WhatsApp at +1 246 240 7316 or email hello@talicaribbean.com and we will help you move to your new number.
For programmes
Can our organisation use Tali with the businesses we support?
Yes. See Tali for programmes, or book a free discovery call.
See Tali for programmesSales, expenses and bookings. All in WhatsApp.
Ready when you are.
7 days free. No card needed.